Compliance

Throughout the years, LACE has been significantly emphasizing the importance of its relationship with business partners, something that would not evolve without open communication and collaboration. We believe that these relationships are more effective when our business partners clearly comprehend the Values, Principles and Politics that guide LACE professionals in the business management.

Code of Business Ethics and Conduct

LACE’s Code of Business Ethics and Conduct ensures the company’s commitment to the best accounting, corporate governance and transparency practices. Based on the company’s values and on the principles of the Global Compact, the document, available in Portuguese and English, is distributed to all our employees and consultants.

Ethics channel

The ethics channel given by LACE has the main purpose of allowing our members, suppliers, clients and other collaborators to contribute in a safe and responsible way with information in order to sustain a safe, ethical, transparent and productive corporative environment.
The information registered in here is confidential. All reports are analyzed and guided by the confidentiality and independence, guaranteeing the anonymity of such reports and safety in the verification. Just in case you wish to identify yourself, please, inform your personal contact data attached to your message.

Register Deviation from Ethical and Conduct Code

To guarantee the correct investigation of the code of conduct violation, the more details are given about the case, the easier your report will be judged. Whenever possible, please inform:

• What is the violation situation?
• What would be the cause, motive or stimulus for that situation to occur?
• How did it happen? How it happens or will happen such code of conduct violation?
• Who are the people and/or companies involved or that may have witnessed it?
• When did the code of conduct was violated?
• About the code violation: where did it happen, where it happens, or where will it happen?
• Which are the values involved in the code of conduct violation and how many times did it happen?
• If there are any proofs, where can they be found?

We advise that even if you send your collaboration through other channels such as (e-mail, telephone, personal contact, etc), you should register what happened here too. This way you will assure the report register, therefore allowing the justice to be made.